Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn effortlessly the guidelines on how to manage a file or import a database through our array of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We give you an easy–to–use Frequently Answered Questions section where you’ll find solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The technical support staff is at your service 24/7 to handle all of your requests. You are going to be given a reply within no more than one hour following your ticket application.

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Forms of Guidance

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you have problems making use of our shared plans services or require more resources for your sites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • If you need help and support making use of your administration interface or with any of the pre–installed applications, let us know and we shall get back to you in maximum 60 minutes.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • If you require expert hints and tips from an admin professional or wish to modify the set–up of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you've got any difficulties with your semi-dedicated server or need assistance with a specified undertaking, don't be reluctant get in touch with our qualified team of technical support engineers. They are available 24/6, prepared to assist you.
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