Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you can find a detailed Help Center section featuring a variety of articles and frequently asked questions. They are contributed by our support team of seasoned techs. Simply fill in your question and our clever system will show you the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • If you would rather watch how a task is fulfilled or how a problem is solved, instead of just reading about it, examine our selection of how–to video tutorials. They address different topics and will help you quickly learn how to work with our Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 tech support service with a one–hour support ticket response guarantee. A team of proficient tech support engineers will be at your disposal to respond to all the queries that you might possibly have. During off–peak times, a response will be given within just 20 minutes.