Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Guarantee

  • Our team of specialists will do their best to reply to your assistance demands in up to 1 hour. If, however, the difficulty you have experienced demands some help from our Admin =Dept,= we are going to send the ticket to the administrator on shift and will write a reply to inform you.

  • Top quality support service

  • Expert Tech Support Service

  • We are online for you round the clock to deliver help and customer support as well as to aid you with any trouble that you might run into while you are organizing your virtual server. We are able to aid you with all pre–installed applications, like your OS, server administration panel (in accordance with the VPS type) and the Web Site Control Panel designed solely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Web Site Control Panel that is offered free with your VPS has an integrated article base. You will see a range of thorough how to articles and reviews and a collection of step by step video courses that illustrate all the essential site administration responsibilities. You can gain access to them by clicking on the Help or Video buttons in the top right part of each Control Panel section.