Extensive Online Documentation in Shared Hosting
All shared plans that we’re offering feature an extensive knowledge base where you can find all you need to know with regards to your hosting account. Regardless of whether you want to create a brand new MySQL database, to forward a domain name by means of an .htaccess configuration file or to create an email account on your PC or phone, you can just check our step-by-step help articles and all the information that you require will be there. When you visit a given section of the Hepsia hosting Control Panel, you’ll see articles that are related to the functions that you can access through it. In case you’d like to see the complete article archive and get acquainted with all the features that Hepsia offers, or only to read general info about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any problem that you might possibly confront, but in case you do not find what you wish, you can always contact us, as our client service team representatives are available to you 24 hours a day.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers offer an elaborate online article repository where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We have created it on the basis of the feedback that we’ve collected from our customers over the years and, as a consequence, our articles touch on specific problems that you could chance upon and suggest the easiest means of recovering them, for instance getting a 500 Internal Server Error message or being unable to send emails from your desktop computer although you have the right settings. The articles are available in each and every Control Panel section and you can access them whenever you like. They can help you boost your knowledge not only about our platform, but also about the hosting field in general, as they offer exhaustive instructions and general information such as what file permissions or cron jobs are.