Live Chat Support in Shared Hosting
We provide a live chat support service for all of the shared plans that we offer and we're able to assist you with almost everything in real time. If you don't have an account with our company yet, we will be able to give you more details about the plans so as to help you to get the most suitable plan. In case you are an active customer, we are able to help you with any general or billing issue along with with plenty of common tech problems, for instance an e-mail address setup in a desktop email client. When you cannot phone us for some reason or you're in some country where we don't have a local phone number, our live chat will be the best way to contact us. Certainly, some troubles require additional time to analyze and test, so you will need to open a support ticket to our technicians, however, we are able to save your time and assist you with many issues on the chat.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, so whenever you have any questions concerning our semi-dedicated plans, you are able to speak with our customer support team at any time no matter if you have already purchased an account or not. Generally, the chat service is intended for pre-sales, billing and common questions and issues, still we are able to help you with quite a few technical questions too. We will help you choose the optimal package for your sites in case you do not have an account yet, we can respond to any billing questions or concerns you could have or we can assist you with setting up your new e-mail address on your personal computer or smartphone - all the abovementioned will be done quickly because our live chat service is online all day, each and every day. Any time you require help, you can talk to an agent and save time and effort.